Privacy Policy

Camille Essentials

Data Protection & Privacy Notice

1. General Information and Controller Details

1.1 Thank you for visiting the Camille Essentials website. Protecting your personal information is very important to us. This Privacy Policy explains how personal data is collected, used, and protected when you browse or interact with our website. Personal data refers to any information that can be used to identify you directly or indirectly.

1.2 For the purposes of the General Data Protection Regulation (GDPR), the data controller responsible for processing personal data on this website is Camille Essentials. The data controller determines how and why personal data is processed.

1.3 To safeguard your data during transmission, this website uses SSL/TLS encryption. You can recognize a secure connection by the “https://” prefix in the address bar and the padlock symbol displayed by your browser.

2. Data Collected When Visiting the Website

If you visit our website without creating an account or submitting information, we only collect technical data automatically transmitted by your browser. This data is required to ensure the website functions correctly and securely.

The collected information may include:

  • Pages accessed on our website

  • Date and time of access

  • Volume of data transmitted

  • Referring website or source

  • Browser type and version

  • Operating system

  • IP address (anonymized where possible)

This data is processed based on our legitimate interest in maintaining website security, stability, and performance in accordance with Article 6(1)(f) GDPR. The information is not shared externally and is only reviewed if there is suspicion of unlawful activity.

3. Use of Cookies

Our website uses cookies to improve user experience, enable certain functions, and optimize website performance. Cookies are small text files stored on your device.

We use:

  • Session cookies, which are deleted when you close your browser

  • Persistent cookies, which remain on your device for a defined period

Cookies may be used to remember preferences, save shopping cart contents, and simplify navigation. Where cookies process personal data, this is done either to fulfill contractual obligations (Article 6(1)(b) GDPR) or based on our legitimate interests in providing a user-friendly website (Article 6(1)(f) GDPR).

Third-party cookies may also be used for marketing and analytics purposes. Where applicable, you will receive specific information about these cookies.

You can manage or disable cookies through your browser settings. Please note that restricting cookies may limit certain website features.

4. Contacting Us

When you contact us via email or a contact form, we collect the information you provide, such as your name, email address, and message content. This data is used solely to respond to your inquiry and manage communication.

The legal basis for processing is our legitimate interest in responding to inquiries (Article 6(1)(f) GDPR). If your request relates to a contract, processing is based on Article 6(1)(b) GDPR. Data is deleted once the request has been resolved, unless legal retention obligations apply.

5. Customer Accounts and Contract Fulfillment

When you create an account or place an order, we process personal data necessary to fulfill the contract, including billing, delivery, and communication details.

You may request deletion of your customer account at any time by contacting us. After contract completion or account deletion, data is retained only as required by tax and commercial laws and removed once retention periods expire.

6. Email Marketing and Newsletters

6.1 Newsletter Subscription

By subscribing to our newsletter, you consent to receiving promotional emails from Camille Essentials. Only your email address is required. Subscription follows a double opt-in process, meaning you must confirm your subscription via email.

We store subscription details to verify consent and prevent misuse. You may unsubscribe at any time using the link provided in each email or by contacting us directly. Upon unsubscribing, your email address will be removed unless further processing is legally permitted.

6.2 Marketing to Existing Customers

If you have previously purchased from us, we may send you promotional emails for similar products. This is based on our legitimate interest in direct marketing under Article 6(1)(f) GDPR. You can object to this at any time, after which no further marketing emails will be sent.

7. Order Processing and Payments

7.1 Order Fulfillment

Personal data required for order fulfillment is shared with shipping providers and payment processors only to the extent necessary to complete delivery and payment. Processing is based on Article 6(1)(b) GDPR.

7.2 Payment Providers

When using third-party payment methods, relevant payment data is securely transmitted to the selected provider. These providers process data independently under their own privacy policies. Credit checks may be carried out where required to assess payment risk.

8. Review Requests

If you have explicitly agreed, we may send a one-time email requesting a product or service review. Consent may be withdrawn at any time by contacting us.

9. Social Media Integration

Our website includes links to social media platforms. These links are embedded in a way that prevents data transmission until you actively click them. Once you interact with these links, the respective platform’s privacy policy applies.

10. Online Advertising and Marketing Tools

We may use advertising and remarketing tools to promote our products and improve campaign effectiveness. These tools use cookies or similar technologies to display relevant ads based on browsing behavior.

You can opt out of interest-based advertising through your browser settings or industry opt-out platforms. Disabling cookies may affect website functionality.

11. Website Analytics

We use analytics services to evaluate website usage and improve content and performance. IP anonymization is applied where possible. You may prevent tracking by adjusting browser settings or using opt-out tools provided by analytics providers.

12. Retargeting and Remarketing

Retargeting technologies allow us to show advertisements to users who have previously visited our website. These technologies operate using anonymized identifiers and only with consent where legally required.

13. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access (Article 15 GDPR)

  • Right to rectification (Article 16 GDPR)

  • Right to erasure (Article 17 GDPR)

  • Right to restriction of processing (Article 18 GDPR)

  • Right to notification (Article 19 GDPR)

  • Right to data portability (Article 20 GDPR)

  • Right to withdraw consent (Article 7(3) GDPR)

  • Right to lodge a complaint with a supervisory authority (Article 77 GDPR)

Right to Object

You may object at any time to processing based on legitimate interests, including direct marketing. Upon objection, processing for such purposes will cease unless overriding legal grounds exist.

14. Data Retention Period

Personal data is stored only for as long as necessary to fulfill contractual obligations and comply with legal retention requirements. Once these periods expire, data is securely deleted.

Contact Information

Email: info@camilleessentials.com
Response Time: Within 24 hours

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 12:00 PM – 5:00 PM